Acura Recall Service Department in Woodbridge, VA
We operate a recall service department where we provide fast and free service according to the technical bulletin. Our certified technicians receive recall-specific instructions and install OEM parts as needed to complete recall services to factory specifications. Contact us today if you need a recall service at Karen Radley Acura.
Recall services come in two types – safety recalls and service campaigns. Safety recall services correct excessive safety risks identified by the auto manufacturer or the National Highway Traffic Safety Administration (NHTSA). Safety recalls are usually non-emergency risks; however, the universal best-practice recommendation is to get the recall service completed as soon as possible to eliminate the risk.
Service campaigns are issued by the manufacturer to fix a performance-related problem as a customer service measure. When a vehicle or component does not perform as expected, the manufacturer issues a service campaign to improve the vehicle component involved. Service campaigns are non-emergency situations, but we recommend getting the service completed right away to advance performance.
How to Check for Acura Recalls
Although most drivers find out about recalls when reading the notification letter sent via mail, there are other ways to check for active Acura recalls just in case you want to eliminate uncertainties. Acura manages a Recall Lookup Portal where owners can check for recalls by entering the vehicle identification number (VIN) or the year and model. You can also check for recalls at our online service scheduler by clicking ‘search for recalls’ in step 2. We also welcome customers to call the service department to discuss your model’s recalls with our knowledgeable advisors.
Acura Recall Service Overview
Recall services are completed in our state-of-the-art service department staffed with certified technicians. Recalls are defined by technical service bulletins that provide instructions for completing the service to factory specifications. Recalls that require new parts are completed with Acura OEM parts as needed. Remember that recall services are completed at no charge to the owner with fast turnarounds, so schedule your service today!
Schedule Recall Service at Karen Radley Acura in Woodbridge, VA
Acura drivers in need of recall services can schedule online at any time or by phone with our helpful advisors during regular hours. Those scheduling online will find the recall services available in step 2. Consider your transportation requirements during the appointment and make arrangements if needed for no-cost transportation assistance, including courtesy loaner, Uber/Lyft ride, or home/office pick-up and delivery.
Complimentary Karen Radley Acura Amenities
Support your Acura’s reliable, safe, sporty, and comfortable driving experience by only accepting grade A service in a state-of-the-art facility by our certified technicians. Habitually check the specials page to reduce the cost of Acura-certified service while promoting maximum customer satisfaction and value. Schedule service appointments online when convenient or call the service center when open.
- Free Wi-Fi
- Complimentary Multi-Point Inspection
- Courtesy Loaners
- Rental Cars Available
- Courtesy Transportation Shuttle
- Genuine OEM Parts
- Complimentary Uber / Lyft Services
- Saturday Service Hours
- Home / Office Pick-up & Delivery
- Flat Screen TVs